{"id":54,"date":"2026-08-23T12:55:12","date_gmt":"2026-08-23T12:55:12","guid":{"rendered":"https:\/\/staging.aliceai.io\/tietosuojaseloste\/"},"modified":"2026-08-23T16:38:06","modified_gmt":"2026-08-23T16:38:06","slug":"tietosuojaseloste","status":"publish","type":"page","link":"https:\/\/staging.aliceai.io\/en\/tietosuojaseloste\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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Privacy<\/p>\n\n\n\n

Privacy policy<\/h1>\n\n\n\n

Effective from 23 August 2026<\/strong><\/p>\n<\/div>\n\n\n\n

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This Privacy Policy explains how AliceAI Learning Oy processes personal data in connection with the aliceai.io<\/strong>\u00a0website. It applies to website visitors, people who contact us, recipients of newsletters and other marketing communications, and users and contact persons associated with user accounts and licences connected to the website.<\/p>\n\n\n\n

The processing of personal data relating to learning activities in the AliceAI mobile application, including audio, speech, exercise and learning data processed in the application, is described in a separate privacy policy for the application.<\/p>\n\n\n\n

1. Data controller and contact details<\/h2>\n\n\n\n

AliceAI Learning Oy<\/strong>
Finnish Business ID: 3452208-5
Website: https:\/\/www.aliceai.io<\/a>
Email for privacy matters: annemari@aliceai.io<\/a><\/p>\n\n\n\n

You can use the email address above for any questions about the processing of personal data or to exercise your data protection rights.<\/p>\n\n\n\n

2. Whose personal data do we process?<\/h2>\n\n\n\n

We may process personal data relating to the following groups:<\/p>\n\n\n\n

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  • website visitors;<\/li>\n\n\n\n
  • people who contact us through the contact form, by email or by other means;<\/li>\n\n\n\n
  • newsletter subscribers and recipients of marketing communications;<\/li>\n\n\n\n
  • contact persons at current and prospective customers, partners and other stakeholders;<\/li>\n\n\n\n
  • holders of user accounts connected to the website, and licence users, purchasers and administrators.<\/li>\n<\/ul>\n\n\n\n

    3. What personal data do we process?<\/h2>\n\n\n\n

    The data we process depends on how you use the website. We may process the following types of data, for example:<\/p>\n\n\n\n

    Contact and customer relationship data<\/h3>\n\n\n\n
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    • first and last name;<\/li>\n\n\n\n
    • email address, telephone number and other contact details you provide;<\/li>\n\n\n\n
    • organisation, job title or role;<\/li>\n\n\n\n
    • the subject of your enquiry, the content of your message and any other information you provide;<\/li>\n\n\n\n
    • information relating to communications, meetings, quotations, contracts and the customer relationship.<\/li>\n<\/ul>\n\n\n\n

      User account and licence data<\/h3>\n\n\n\n
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      • name, email address, organisation and user identifier;<\/li>\n\n\n\n
      • information relating to account creation, sign-in and access rights;<\/li>\n\n\n\n
      • information about organisations, licences, licence codes, validity periods and access rights;<\/li>\n\n\n\n
      • account and licence status, and the dates and times when they were created or modified;<\/li>\n\n\n\n
      • technical event logs necessary for service maintenance and information security.<\/li>\n<\/ul>\n\n\n\n

        Passwords are not stored in plain text. The authentication service processes passwords in a protected form.<\/p>\n\n\n\n

        Marketing data<\/h3>\n\n\n\n
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        • newsletter and other marketing communication subscriptions and consent records;<\/li>\n\n\n\n
        • communication preferences, interests and marketing opt-outs;<\/li>\n\n\n\n
        • technical information relating to sent messages, such as delivery, open and link click data, where such tracking is used and consent has been obtained where required.<\/li>\n<\/ul>\n\n\n\n

          Website usage data<\/h3>\n\n\n\n
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          • IP address;<\/li>\n\n\n\n
          • device, browser and operating system information;<\/li>\n\n\n\n
          • information about website visits, page usage, visit times and traffic sources;<\/li>\n\n\n\n
          • cookie and consent preferences;<\/li>\n\n\n\n
          • server, error, security and other technical logs;<\/li>\n\n\n\n
          • identifiers generated through cookies and similar technologies, if you have allowed their use.<\/li>\n<\/ul>\n\n\n\n

            Please do not submit health information or other sensitive personal data through the contact form unless it is necessary for handling your enquiry and its submission has been agreed in advance.<\/p>\n\n\n\n

            4. Purposes and legal bases for processing<\/h2>\n\n\n\n
            Purpose of processing<\/th>Legal basis<\/th><\/tr><\/thead>
            Responding to enquiries and requests for quotations, and arranging requested meetings and demonstrations<\/td>Steps taken at your request prior to entering into a contract, or our legitimate interest in managing communications and business relationships<\/td><\/tr>
            Managing customer, contractual and partner relationships<\/td>Entering into and performing a contract, or our legitimate interest in managing business customer and stakeholder relationships<\/td><\/tr>
            Creating, managing and providing user accounts, access rights and licences<\/td>Entering into and performing a contract, or our legitimate interest in providing and administering the service ordered by a customer organisation<\/td><\/tr>
            Sending newsletters and other electronic direct marketing<\/td>Consent; in circumstances permitted by law that relate to an existing customer relationship or the recipient's professional duties, legitimate interests<\/td><\/tr>
            Non-essential website analytics and marketing technologies<\/td>Consent<\/td><\/tr>
            Ensuring website functionality and information security, and preventing misuse<\/td>Our legitimate interest in maintaining a secure and functioning service and, where applicable, compliance with a legal obligation<\/td><\/tr>
            Complying with accounting, regulatory and other legal obligations, and establishing, exercising or defending legal claims<\/td>Compliance with a legal obligation, or our legitimate interest in protecting our rights<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

            Where processing is based on legitimate interests, we assess whether the processing is necessary and balance our interests against the rights and freedoms of the data subject. Our legitimate interests relate in particular to handling enquiries, managing business customer relationships, maintaining the service, ensuring information security and conducting appropriate business communications.<\/p>\n\n\n\n

            You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew your consent.<\/p>\n\n\n\n

            5. Where do we obtain personal data?<\/h2>\n\n\n\n

            We obtain personal data primarily from:<\/p>\n\n\n\n